Now let's think about what are the common means of communication, including mobile phones: text messages, voice. Web clients include: QQ, MSN, Feiqiu. In addition, Internet-based communication methods: remote video communication, email, etc., are becoming more and more complex and diverse, and more and more diverse communication methods appear and are used in our lives. So, how do you find a unified platform that includes it all? I believe that the unified communication solution can give you more ideas!

There are many opinions: What is Unified Communications?

What is Unified Communications: Unified Communications (UC or Unified Communications) refers to a new communication mode that integrates computer technology with traditional communication technology, as a solution and application, its core content is: to allow people to communicate freely with data, images and sounds through any device and any network at any time and place. In other words, a unified communications solution brings together all types of information, including voice, fax, email, mobile SMS, multimedia, and data, giving people freedom of choice and efficiency. (For example, traditional phones will be replaced to support softphone screen-based client software.) It is different from the interconnection at the network level, but the integration and collaboration of the people-oriented application level, which is a higher level of concept, a new generation of communication and IT industry.

Manufacturer's explanation:

There are several other explanations for unified communications from vendors.

Cisco: Unified Communications further evolves the concept of IP communications by truly unifying and simplifying all types of communications through the use of the SessionInitiation Protocol (SIP) and including mobile solutions—regardless of location, time, or device. With a unified communications solution, users can communicate with each other whenever they want, whenever they want, and on any medium, using any device. Unified communications brings together multiple phones and devices we commonly use—as well as multiple networks (fixed, Internet, cable, satellite, mobile)—to enable geographically independent communications, facilitate the integration of communications with business processes, streamline operations, and increase productivity and profits.

Microsoft: Traditional communication systems transmit information to several different types of repositories—voice mail systems, e-mail servers, and stand-alone fax machines—and through Exchange's Unified Messaging communications capabilities, all types of messages are stored in a unified system. For example, deliver voicemail messages directly to your inbox. When you open Outlook, you'll see your voice mail next to your email, providing a powerful new way to collaborate more effectively. For example, you can forward a voicemail or fax. You can even take notes in voicemail messages or search for past voicemail messages. Messages won't clog your screen anymore! And so on, the author will not cite them here, but it can be roughly understood as the integration of a variety of communication methods, people-oriented, that is, connected, that is, connected, that is, to be present, to reduce costs, improve efficiency is its biggest advantage.

Unified communications solutions

At present, the main manufacturers of unified communication are: Cisco (CISCO), Microsoft, AVAYA, Nortel, IZO, WebEx, etc., they are all international mainstream unified communication solution providers, and many enterprise users are using the products they provide, which provides a lot of help for enterprises to improve efficiency and save costs.

I've found some information about the Unified Communications solution, so let's take a look at it at a glance.

1 Video conferencing: Video conferencing provides users with a global network multimedia conferencing platform, freeing you, your customers, and working partners from time and geographical constraints. Through the Internet, it is easy to have multi-party "face-to-face" real-time communication anytime and anywhere, providing you with an affordable network conference center.